Adelaide Travellers Rejoice: The Key to Your Hotel Stay Just Got a Lot More Convenient
Hilton Adelaide’s 377 rooms now equipped with Digital Key
ADELAIDE, Australia - The hotel stays of Adelaide visitors just got easier, as the smartphone just got smarter. Beginning today, Hilton Honors members staying at the Hilton Adelaide can consider their phone as not just their direction-finder or reservation-maker, but as the key — literally — to their hotel stay. Hilton Adelaide has completed its Digital Key implementation for its 377 guest rooms, giving Adelaide visitors unprecedented convenience and control — all via the Hilton Honors app.
The process is easy. Within 24 hours of arrival, Hilton Honors members who book direct through Hilton’s channels can digitally check-in, choose their exact room from a digital floor plan and request a Digital Key through the Honors app. Hilton Adelaide will notify guests via the app as soon as their room is ready. Honors members with previous stay history can then head straight to their room when they arrive, pressing the virtual “unlock” button on the app when they’re within five feet of their door.
Hilton Adelaide joins a growing list of Hilton hotels that have made this high-tech transformation, including six other properties across Australasia, and, by the end of 2020, 17 properties in the region are forecasted to have Digital Key activated.
“Many of our loyal Honors members are business travellers who are incredibly tech-savvy,” said Rupert Hallam, general manager, Hilton Adelaide. “We are thrilled our hotel is able to offer them this cutting-edge Digital Key technology and give them an easier, more convenient stay.”
As a benefit available only to Hilton Honors members, Digital Key builds upon the suite of digital features guests staying at Hilton Adelaide already enjoy including the digital check-in and room selection. “We expect that the convenience of this new initiative will be a popular choice when booking Hilton Adelaide in the future.” added Mr. Hallam.
The rollout of Digital Key is stage one of Hilton Adelaide’s investment into new technology to eventually establish ‘Connected Room’, which gives guests the ability to control the room temperature, blinds and the TV in their room. At the end of 2019, 450 new Smart TV’s were installed which will soon be offering casting capabilities.
Digital Key, digital check-in with room selection and arrival requests are benefits only available to Hilton Honors members who book directly through Hilton’s brand websites, award-winning mobile app, reservation call centres or preferred corporate travel partners and professionals.
The Hilton Honors loyalty program is open to all guests and free to join.
About Hilton Hotels & Resorts
Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests' evolving needs. With 580 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Begin your journey at www.hiltonhotels.com, and learn more by visiting newsroom.hilton.com/hhr and following Hilton Hotels & Resorts on Facebook, Twitter, and Instagram.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,100 properties with more than 977,000 rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World’s Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. Through the award-winning guest loyalty program Hilton Honors, more than 106 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
About Hilton Honors
Hilton Honors is the award-winning guest loyalty program for Hilton’s 18 world-class brands comprising more than 6,100 properties in 118 countries and territories. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount, and free Standard WiFi. Members also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors mobile app where Hilton Honors members can check-in, choose their room and access their room using Digital Key. Hilton Honors offers its more than 106 million members hundreds of ways to earn and redeem Points. Members can redeem their Points for free nights, premium merchandise and items on Amazon Shop with Points, and make charitable contributions. The program is free to join, and travelers may enroll online by visiting www.hiltonhonors.com. Connect with Hilton Honors at newsroom.hilton.com/hiltonhonors, and follow Hilton Honors on Facebook, Twitter, and Instagram.Download Article Photos