TAUPO, New Zealand - Hilton Lake Taupo has announced Tracey Poole to the position of Hotel Manager for Hilton Lake Taupo commencing on 28 January, 2020.
Her hospitality career spans more than 20 years with 15 years working overseas in various luxury International hotels and resorts, including the iconic Soneva properties, under the Six Senses brand in the Maldives. Poole returns to New Zealand to join Hilton Lake Taupo, bringing a vast experience across multiple markets.
Most recently, Tracey was General Manager of Alila in Wuzhen, China and, prior to that, at the Anandi Hotel & Spa in Shanghai where she oversaw the pre-opening for the brand. Work during this transitional time included the development of the luxury and wellbeing concepts to increase the hotels’ brand awareness and alignment with the growing hospitality trends across the world.
“My vision for Hilton Lake Taupo is to integrate global hotel trends into the resort’s core philosophy to enhance guest experience and overall wellbeing. My experience with renowned wellbeing brands has given me some great concepts to bring into the region. Watch this space,” says Poole.
Originally from Tauranga in the Bay of Plenty, Poole is delighted to be returning closer to home and family. Poole is excited to be an integral part of the Hilton Lake Taupo and Australasian teams to bring her experience and passion for hospitality and high-end luxury wellness resorts.
Poole joins the Hilton Lake Taupo team as the hotel celebrates a successful 10 years of hospitality in Taupo. Originally built in 1889 as The Terraces Hotel, the property has transformed into an iconic North Island destination and an integral part of the Taupo community. The team has spent the past decade working to refine and constantly revise the property welcoming guests from all over New Zealand and the world.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 23 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
About Hilton Hotels & Resorts
For over a century, Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests' evolving needs. With more than 600 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Experience a positive stay at Hilton Hotels & Resorts by booking at hiltonhotels.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Hilton Hotels & Resorts at stories.hilton.com/hhr, and follow the brand on Facebook, Twitter and Instagram.