MVP Golden Keys Concierge Awards 2017 Waldorf Hilton Head Concierge Up For Top Award
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LONDON - The Waldorf Hilton's Head Concierge, Daniel Firth, has been nominated for London Concierge of the Year in the prestigious MVP Golden Keys Concierge Awards.
The Society of the Golden Keys threw a glittering celebration alongside Morris Victor Publications (MVP) at The Waldorf Hilton to announce the nominees in its London, Regional and Young Concierge of the Year categories, as well as an award for Service Through Friendship.
Now in their 12th year, the awards were created to shine a light on the efforts of the unsung heroes of the hospitality world by recognising the UK's top hotel concierges.
David Firth was named among the 11 nominations for London Concierge of the Year; the winners will be announced in October at an event that will also mark 65 years of The Society of the Golden Keys.
The nomination event kicked off with a Champagne and canapé reception in the hotel's beautiful and historic Palm Court, after which Antony Lynch, the President of The Society of the Golden Keys, announced the names of all of this year's nominees, who were then presented with commemorative plaques.
Nominees are all members of the global body Les Clefs d'Or (The Society of the Golden Keys) - a not-for-profit association made up of more than 4,000 professional hotel concierges worldwide.
To join the society, members must have worked as a hotel concierge for a minimum of five years, with applications also having to be supported by two current Golden Keys members before a strict interview process.
Antony Lynch, President for The Society of the Golden Keys said: "We are delighted to be celebrating the 65th year of The Society of the Golden Keys in Great Britain. We hope that the birthday celebrations will give concierges all over Britain the chance to gain recognition for the huge contribution they make to tourism and to society as a whole."
Guy Hilton, General Manager, The Waldorf Hilton added: "Daniel brings a personal touch that really makes a difference to our guests. He is always calm, cheerful and eager to help; he is a real credit to our team. He truly believes in the hotel's service culture, and continues to evolve and expand his knowledge every day. We want to provide the finest level of personalised services, amenities and experiences for our guests; and Daniel is at the heart of that."
Daniel Firth joined The Waldorf Hilton in 2008, having previously worked at The Langham Hotel. Overseeing a team of 15 at the hotel, he has had a real impact on both the visitor experience and wider team.
Daniel Firth, Head Concierge, The Waldorf Hilton said: "I'm absolutely delighted to have been nominated for London Concierge of the Year. To be named alongside some of the most respected concierges who work at some of the best hotels, is a real honour. I love what I do and there really is nothing better than making a difference to our guests' stay."
About The Waldorf Hilton
As a bastion of Britishness, The Waldorf Hilton stands as one of London's most iconic hotels. Perfectly positioned, you'll find us right in the heart of the capital's glitzy district of theatres and a short walk from the Royal Opera House, Covent Garden Piazza and some of the best shops, restaurants, bars, galleries, museums and landmarks. Blending Edwardian grandeur with modern comfort, we've been welcoming guests since 1908. In January 2018, the hotel will celebrate its 110th anniversary. For more information visit: http://www3.hilton.com/en/hotels/united-kingdom/the-waldorf-hilton-london-LONWAHI/index.html
The Society of the Golden Keys
The Society was created on the 25th of April 1952 to develop friendship amongst concierges and also to help develop a network of contacts amongst the fraternity. The Society members are part of an international body called Les Clefs d'Or (The Society of the Golden Keys) with more than 4,000 hotel concierges worldwide, who are recognisable by the cross keys on their lapels. http://www.lesclefsdorgb.org
The nominee categories are: London Concierge of the Year sponsored by Warner Bros. Studio Tour, Regional Concierge of the Year sponsored by Sixt rent a car, Young Concierge of the Year sponsored by American Express, Service Through Friendship sponsored by Big Bus Tours and, finally, Lifetime Achievement Award sponsored by Bicester Village.
Morris Visitor Publications
MVP is the leading publisher of visitor magazines, maps and guides for the international and domestic leisure and corporate traveller markets. MVP's consumer print and online publications are targeted across the mass and luxury visitor markets and include: London Planner - VisitBritain's and Visit London's official monthly visitor guide to the capital; Where London magazine - MVP's monthly guide to the capital, providing comprehensive listings and insightful editorial (Where magazine was founded in 1936 and is published monthly in 68 cities worldwide); IN London is a quarterly, features led lifestyle magazine for the luxury visitor to London, published in print and digital in partnership with London & Partners; IN London Chinese Edition, a tri-annual Chinese-language visitor magazine to London; IN London Arabic Edition, the capital's only Arabic language bi-annual visitor magazine; wheretraveler.com - Where magazine's dynamic website featuring expanded city guides on mobile and classic web; and the Where London Maps, published twice a year in English and annually in Chinese, Spanish, German, Italian and French, customised for both The Society of the Golden Keys and visitlondon.com. http://www.mvplondon.uk
About Hilton Hotels & Resorts
For 100 years, Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests' evolving needs. With more than 585 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Begin your journey at www.hilton.com, and learn more by visiting newsroom.hilton.com/hhr and following Hilton Hotels & Resorts on Facebook, Twitter, and Instagram.
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Helen Smith
Golley Slater (for The Waldorf Hilton, London)
+44 07875 586 725
Julia Sammons
Golley Slater
+44 07918 673 417