Hilton Cincinnati Netherland Plaza Awarded Hilton Hotels & Resorts Award Of Excellence
CINCINNATI, Ohio - Hilton Cincinnati Netherland Plaza has been honored with the Award of Excellence from Hilton Hotels & Resorts again for 2015. This prestigious award is based on a combination of the hotel's customer service scores from SALT (Satisfaction and Loyalty Tracking) as well as Hilton Worldwide's twice-annual Quality Assurance process. The hotel received the award for excelling in four key areas, including quality assurance audits measuring cleanliness and property condition and guest satisfaction scores rating overall service and guest loyalty. As such, the hotel was one of the top five performing hotels out of nearly 300 in the nation. This is Hilton Cincinnati Netherland Plaza's second time to receive this honor.
"Our team continues to have a huge focus on customer satisfaction overall and our support of the needs of our conference and function customers in particular. We take great pride in the care and maintenance of our nationally recognized, historic building," said Michel Sheer, managing director, Hilton Cincinnati Netherland Plaza. "We are thrilled to be recognized by our leisure, business, group and social customers this way."
About Hilton Cincinnati Netherland Plaza
Hilton Cincinnati Netherland Plaza, located in the heart of Cincinnati, is one of the world's finest examples of French Art Deco architecture. The hotel is a charter member of Historic Hotels of America, is a registered National Landmark and is on the National Register of Historic Places. The hotel features 561 updated guestrooms, over 40,000 square feet of meeting space-from boardrooms to ballrooms, including the Hall of Mirrors, one of the Midwest's most breathtaking ballrooms.
Hilton Cincinnati Netherland Plaza is also home to the AAA Five-Diamond fine dining restaurant, Orchids at Palm Court. The restaurant is Ohio's only Five-Diamond dining establishment and one of just 63 in North America.
Hilton Cincinnati Netherland Plaza is located at 35 West Fifth Street, Cincinnati, Ohio, 45202. For more information or reservations, call the hotel directly at 513-421-9100 or visit www.cincinnatinetherlandplaza.hilton.com.
About Hilton Hotels & Resorts
For 100 years, Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests' evolving needs. With more than 585 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Begin your journey at www.hilton.com, and learn more by visiting newsroom.hilton.com/hhr and following Hilton Hotels & Resorts on Facebook, Twitter, and Instagram.Download Article Photos