Hilton Garden Inn Recognizes Outstanding Hotels and Team Members with 2017 Brand Awards
Awards were given based on customer satisfaction and quality standards
MCLEAN, Va. - Top Hilton Garden Inn hotels who performed exceptionally in customer loyalty and quality were recently recognized with the presentation of several key brand awards including Connie Hotel of the Year, General Manager of the Year and Director of Sales of the Year.
Three hotels took home a Connie Hotel of the Year Award winners this year: Hilton Garden Inn Durham/University Medical Center, NC (North America winner) and Hilton Garden Inn Corlu, Turkey and Hilton Garden Inn Kirov, Russia (International winners) were selected for this award based on three criteria:
- Quality assurance audits measuring cleanliness, condition and brand standards
- Customer satisfaction scores which rate each hotel’s staff in terms of service
- Quality of the hotel’s accommodations
The prestigious Connie Award is named after Hilton founder Conrad Hilton.
Other notable winners include:
- Barbara Bejan General Manager of the Year
- Director of Sales of the Year
- Pride Award
- North America: Spencer Dowdle, Hilton Garden Inn North Houston Spring, TX and Chris Cramarossa, General Manager of Hilton Garden Inn Raleigh/Crabtree Valley, NC
- International: Nader Madkour, General Manager of Hilton Garden Inn Tabuk, Saudi Arabia
- Most Improved Overall Experience Award
“It is an honor for me to congratulate these hotels who are excelling within the brand. Their commitment to ensure the best customer experience possible while exceeding brand standards speaks volumes for each of these locations, and more importantly, the team members,” said John Greenleaf, global head, Hilton Garden Inn. “Each and every day, they are helping to brighten the day of our guests and make their stay a bit more memorable.”
For a list of additional 2017 award winners, visit the Hilton Garden Inn Media Center.
Hilton Garden Inn hotels boast amenities including complimentary Wi-Fi, a state-of-the art fitness center, guest rooms featuring fresh, white duvets and crisp linens and an in-room “hospitality center” with a mini fridge, microwave and Keurig coffee maker.
Hilton Garden Inn is part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 14 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels save time and money, and gain instant access to the benefits they care about most, such as an exclusive member discount, free Wi-Fi and a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay. Members can also redeem their Points for free nights, to gain access to unique events through the Hilton Honors auction platform or to make purchases at Amazon.com with Amazon Shop with Points.
About Hilton Garden Inn
The award-winning Hilton Garden Inn brand provides business and leisure guests upscale, affordable accommodations and unexpected amenities for an experience that is ‘Simply on Another Level.’ The Hilton Garden Inn Promise affirms the brand’s goal to make each guest’s stay better and brighter. Guaranteed. Team Members at more than 850 hotels in 48 countries around the world ensure today’s busy travelers have a bright and satisfying experience, starting with the first hello. As a recognized F&B leader, Hilton Garden Inn serves locally-sourced food and beverage at its full-service restaurants and bars, featuring cooked-to-order breakfast, handcrafted cocktails, and on-trend small plates. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. For more information about Hilton Garden Inn, visit www.hgi.com or newsroom.hilton.com/hgi, and connect on Facebook, Twitter, YouTube, and Instagram.