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Brand Milestones

2018

  • The first brand hotel opens in the Sub Saharan Africa, Hilton Garden Inn Jomo Kenyatta International Airport.

2017

  • Hilton Garden Inn unveils complete brand refresh, focused on food and beverage updates, new hotel prototypes for each region of the world and brand culture enhancements.
  • Hilton Garden Inn ranks highest in the upscale hotel category for the second year in a row according to J.D. Power and Associates 2017 North America Hotel Guest Satisfaction Index StudySM. This is the brand's 12th J.D. Power Award.
  • Hilton Garden Inn expands its brand presence in Yunnan with second hotel in Shangri-La's city-centre.
  • Hilton Garden Inn opens Turkey's largest HGI property - HGI Istanbul Umraniye.
  • Hilton Garden Inn makes its debut in Singapore in the heart of cultural heritage enclave Little India.
  • Hilton Garden Inn Debuts in Ras Al Khaimah, with the opening of HGI Ras Al Khaimah.
  • Hilton Garden Inn ties for #1 upscale hotel brand according to the American Customer Satisfaction Index.
  • Hilton Garden Inn Shanghai Hongqiao makes its debut in Shanghai, a top-tier city in China highly popular with both domestic and international travelers.
  • Hilton Garden Inn makes its debut in the Chinese city of Shiyan, marking Hilton's entry into the mid-scale segment in Shiyan.
  • Hilton Garden Inn debuts in Malaysia, with the opening of Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman in Chow Kit, a historical commercial district in Malaysia's capital.
  • Hilton Garden Inn Lucknow makes its debut in Uttar Pradesh, India, as the fourth Hilton hotel to open in the country, marking the expansion of Hilton's portfolio in this important growth market.
  • Hilton Garden Inn receives HSMAI Adrian Award:
    • Silver - Social Media Campaign - Guest at the Garden

2016

  • HHilton Garden Inn makes its debut in Morocco with Tanger City Center opening.
  • Hilton Garden Inn Sunderland opens which is the first Hilton Garden Inn in North East England. It is also the first hotel situated next to the Stadium of Light.
  • Hilton Garden Inn debuts in Hong Kong SAR, China with the Hong Kong Mongkok location.
  • Hilton Garden Inn receives two (2) MarCom Awards:
    • Gold - Social Media Campaign - HGI Travel Guide
    • Honorable Mention - Social Media Campaign - Hilton Garden Inn Guests @ the Garden
  • Hilton Garden Inn Chengdu Huayang is the first of six Hilton Garden Inn hotels to open in Sichuan's capital of Chengdu.
  • Hilton Garden Inn opens 700th property in Downtown Asheville.
  • The brand opens its first property in Brussels with Hilton Garden Inn Brussels Louise.
  • Hilton Garden Inn regained the highest ranking in the Upscale Segment in the J.D. Power and Associates 2016 North America Hotel Guest Satisfaction Index StudySM. This is the brand's 11th J.D. Power award.
  • Hilton Worldwide opens first Hilton Garden Inn property on the island of Oahu in Hawaii.
  • Hilton Garden Inn makes its debut in Ireland with the Dublin Custom House property.
  • Hilton Garden Inn opens in Indonesia with the Bali-Ngurah Rai Airport location.
  • Key West welcomes its first Hilton Garden Inn to the area.
  • Hilton Garden Inn opens its first property in Kauai Wailua Bay, Hawaii and establishes presence in all 50 states.
  • Hilton Garden Inn expands in Latin America with its first hotel in Belo Horizonte, Brazil.
  • Hilton Garden Inn introduces first ever Instagram-based photo map guide filled with Bright Travel Ideas and Inspiration.
  • First Hilton Garden Inn in Peru opens in Cusco.
  • Hilton Garden Inn receives two (2) HSMAI Adrian Awards:
    • Gold - Employee Program - Grassroots Sales Blitz
    • Bronze - Feature Placement Online-Trade Media - Hilton Garden Inn Travel Weekly
  • The brand celebrates its 20th anniversary.

2015

  • Hilton Garden Inn welcomes guests to its first UAE properties as the brand opens locations across Dubai.
  • Hilton Garden Inn Montevideo opens representing the brand as the first hotel in Uruguay's capital and largest city.
  • Hilton Garden Inn opens its inaugural property in Guatemala.
  • Hilton Garden Inn receives three (3) MarCom Awards:
    • Gold - PR Campaign - Garden Getaway Tour
    • Gold - Special Event- Garden Getaway Tour
    • Honorable Mention - Social Media Campaign - Hilton Garden Inn Guests @ the Garden
  • Hilton Garden Inn receives PRSA VOX Award in the Special Events category for Declare Your Own Holiday PR campaign.
  • Hilton Garden Inn receives the Silver Travel Weekly Magellan Award in the Advertising/Marketing category for Declare Your Own Holiday PR campaign.
  • Hilton Garden Inn receives three (3) Hermes Creative Awards:
    • Platinum - PR Campaign - Declare Your Own Holiday
    • Gold - Newspaper Placement - Declare Your Own Holiday
    • Honorable Mention - Online Placement - Declare Your Own Holiday
  • Hilton Garden Inn New York Long Island City/Manhattan View opens representing the brand as the first hotel in the area.
  • Hilton Garden Inn Memphis Wolfchase Galleria opens as the first hotel for the brand in Memphis, Tennessee, home to Hilton's Shared Services Center.
  • Hilton Garden Inn Palo Alto, California opens as the first hotel serving guests in the heart of Silicon Valley.
  • Hilton Garden Inn Istanbul Airport opens in Istanbul,Turkey, representing the brand as a key location in Europe.
  • Hilton Garden Inn receives three (3) HSMAI Adrian Awards:
    • Gold - Feature Placement in a Trade Publication - "Twenty-Five Minute Workout" in Hotel F&B
    • Silver - Consumer Public Relations Campaign - Declare Your Own Holiday
    • Bronze - Advertising/TV Series - Life's Better at the Garden

2014

  • Hilton Garden Inn Barranquilla opens representing the brand as the first hotel in Columbia.
  • Hilton Garden Inn celebrates its 600th hotel opening in Falls Church, Virginia.
  • Hilton Garden Inn receives the Gold Travel Weekly Magellan Award for its television campaign Discover. Connect. Breathe. in the category of Hospitality Marketing.
  • The brand ranks highest in the upscale hotel category according to the J.D. Power and Associates 2014 North America Hotel Guest Satisfaction Index StudySM.
  • Hilton Garden Inn opens its inaugural property in Shenzhen, China. 

2013

  • Hilton Garden Inn receives three (3) HSMAI Adrian Awards:
    • Gold - Feature Placement Print - Trade Publication category
    • Bronze - Advertising Complete Campaign category
    • Bronze - Feature Placement Print - Trade Publication category
  • Hilton Garden Inn awarded two (2) bronze Telly Awards in the Film/Video: Training for Corporate Use category for:
    • "You Can Count On Us Skills and Service" training video
    • "Project Grow" training video
  • Hilton Garden Inn receives Gold Travel Weekly Magellan Award for Project Grow in the category "Lobby/ Common Space Design."
  • Hilton Garden Inn opens first property in Southeast Asia with Hilton Garden Inn Hanoi, located in Vietnam.
  • Hilton Garden Inn opens first property in Spain with Hilton Garden Inn Seville

2012

  • iHilton Garden Inn receives highest ranking among upscale hotel chains by J.D. Power and Associates 2012 North America Hotel Guest Satisfaction Index StudySM. This marks the ninth award in eleven years.
  • Hilton Garden Inn Satisfaction Promise is launched and the "You Can Count on Us" culture is born.
  • Hilton Garden Inn ranked #98 in 1851 Magazine's list of the "Top 100 Social Media Campaigns.

2011

  • Hilton Garden Inn debuts first property in Poland with the opening of its Krakow property.
  • Hilton Garden Inn launches Project Grow - an update for the hotel pavilions across the brand.
  • Hilton Garden Inn lands top honors in the upscale segment of the J.D. Power and Associates 2011 European Hotel Guest Satisfaction Index SurveySM.

2010

  • Hilton Garden Inn receives highest ranking among mid-scale hotel chains with full-service by J.D. Power and Associates 2010 North America Hotel Guest Satisfaction Index StudySM
  • Hilton Garden Inn received three (3) HSMAI Adrian Awards:
    • Gold - Public Relations Special Event category
    • Silver - Advertising Property/ In-Flight category
    • Silver - Advertising Property-Consumer, Group Sales or Travel Trade category

2009

  • Hilton Garden Inn opens its 500th hotel in the Charlotte area with Hilton Garden Inn Charlotte/Concord, located in North Carolina.
  • Hilton Garden Inn opens its first hotel in Asia with Hilton Garden New Delhi/Saket, located in India.
  • Hilton Garden Inn receives highest ranking among mid-scale hotel chains with full-service by J.D. Power and Associates 2009 North America Hotel Guest Satisfaction Index StudySM

2008

  • Hilton Garden Inn Ottawa International Airport in Canada marks the brand's 400th hotel.
  • Hilton Garden Inn opens its first hotel in the U.K. with Hilton Garden Inn Luton North.
  • The brand opens its first hotel in Russia with Hilton Garden Inn Perm.
  • Business Travel News (BTN) names Hilton Garden Inn "Best Mid-Price Hotel" brand.
  • Hilton Garden Inn receives American Brand Excellence Award for "Top Travel Brand."

2007

  • Hilton Garden Inn awarded sixth straight "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" in the J.D. Power and Associates 2007 North America Hotel Guest Satisfaction Index StudySM.
  • Hilton Garden Inn receives third Entrepreneur magazine's Business Travel Award for "Best Mid-Price Hotel Value.

2006

  • The brand opens its first European hotel with Hilton Garden Inn Stuttgart, located in Germany.
  • Hilton Garden Inn opens its first hotel in Florence Novoli, Italy.
  • Hilton Garden Inn awarded "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" in the J.D. Power and Associates 2006 North America Hotel Guest Satisfaction Index StudySM.
  • Hilton Garden Inn awarded "Best Mid-Price Hotel Value" by Entrepreneur magazine's Business Travel Awards.

2005

  • Hilton Garden Inn opens its 250th hotel in Times Square, New York City.
  • Hilton Garden Inn awarded Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" in J.D. Power and Associates 2005 North America Hotel Guest Satisfaction Index StudySM.
  • Market Matrix Hospitality Index (MMHI) names Hilton Garden Inn the "Top-Ranked Brand" in the "upscale" category.

2004

  • Hilton Garden Inn introduces a new unique toll-free reservations line, 877-STAY-HGI, and separates from the Hilton full service brand in the GDC system by introducing the "GI" chain code.
  • Hilton Garden Inn received its third Power and Associates award for "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" in the J.D. Power and Associates 2004 North America Hotel Guest Satisfaction Index StudySM.

2003

  • Hilton Garden Inn launches initiative for all hotels to have complimentary high-speed internet access.
  • Hilton Garden Inn receives award for Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" in the J.D. Power and Associates 2003 North America Hotel Guest Satisfaction Index StudySM for the second year.
  • Hilton Garden Inn awarded "Best Mid-Price Hotel Value" by Entrepreneur magazine's Business Travel Awards.

2002

  • Hilton Garden Inn introduces a new identity program based on consumer testing. The new logo and icon represent the first step in establishing a separate and unique brand from parent Hilton brand.
  • Hilton Garden Inn receives "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" award in the J.D. Power and Associates 2002 North America Hotel Guest Satisfaction Index StudySM.

2001

  • The 100th Hilton Garden opens in Orlando at SeaWorld International Center.

1996

  • The first Hilton Garden Inn outside of the U.S. opens in Monterrey, Mexico.
  • CrestHil by Hilton is renamed Hilton Garden Inn and a new product line of the Hilton brand is created.

1990

  • CrestHil by Hilton makes its debut with four locations. The first hotel opens in Lancaster, Pennsylvania.

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