Hampton Milestones
2018
- Hampton by Hilton received four HSMAI Adrian Awards for its "Real Travel" campaign:
- Silver: Advertising, Advertising Single Entry - Television Consumer
- Bronze: Digital Marketing, Digital Campaign - Integrated Marketing Campaign for Consumer
- Silver: Digital Marketing, Digital Single Items - Social Media/Social Networking
- Silver: Digital Marketing, Digital Campaign - New Opening/Launch
- Hampton by Hilton is ranked #1 in the Hotels & Motels category of Entrepreneur magazine's annual Franchise 500 list for the ninth year in a row. (The brand ranks #29 on full Franchise 500 list.)
2017
- Hampton by Hilton ranked#2 on the BTN Hotel Brand Survey in the Upper Midprice category.
- Hampton by Hilton wins PR News Platinum Award for PR Team of the Year.
- Hampton by Hilton received PRSA's Silver Anvil award for PRSA's Silver Anvil Award of Excellence in the Multicultural Public Relations, Business category for "First Come ‘Like,' then comes Love:
- Hampton by Hilton Taps into Hispanic Buying Power" campaign.
- Harris Poll EquiTrend Study acknowledged Hampton by Hilton as the heathiest hotel brand in the midscale category.
- Hampton by Hilton recognized with the highest ranking in the Upper Midscale category by the American Customer Satisfaction Index.
- Hampton received highest ranking as the Mid-Market "Hotel Brand of the Year" by Harris Poll EquiTrend.
- Hampton ranked Platinum in MONEY magazine's Best Hotels in the World list for mid-range hotel chain category. MONEY surveyed 75 national and international hotel chains and ranked brands based on average cost per night, year-over-year price changes, customer service ratings, and 2016 reviews.
- Hampton by Hilton opened 50th EMEA property with the opening of the Hampton by Hilton Bristol Airport.
- The largest brand property to date, Hampton by Hilton Berlin AlexanderPlatz, opened, with 344 rooms.
- Hampton by Hilton Bristol Airport and Hampton by Hilton Aberdeen Airport, (both in the U.K.) are the brand's first two hotels built using modular construction techniques.
- Hampton by Hilton is ranked #1 in the lodging category for the eighth year in a row in the Hotels & Motels category of Entrepreneur magazine's annual Franchise 500 list.
2016
- Hampton Inn & Suites by Hilton Oahu Kapolei first brand hotel to open in Hawaii. Hampton by Hilton is now in all 50 states.
- Hampton by Hilton campaigns for marketing and PR received five honors including a platinum, three gold and one honorable mention from the MarCom Awards for the amenity focused television campaign and the PR Seekender initiative.
- The Seekender PR campaign was a co-winner in the marketing communications category for the PR Platinum Awards.
- Forrester Research, Inc. ranked Hampton by Hilton #1 in the annual Customer Experience Survey. Hampton by Hilton was the highest brand out of 800, across 17 industries in eight global markets.
- Hampton by Hilton received a PRSA Silver Anvil Award of Excellence for "Hampton by Hilton Uncovers and Inspires a New Type of Traveler: The "Seekender" PR campaign.
- The Hampton by Hilton Seekender PR campaign was recognized with the highest award at the PRSA Radiance Miami chapter.
- Hampton by Hilton received a SABRE Award, recognizing campaigns that demonstrate the highest levels of strategic planning, creativity and business results.
- Gold | Product Media Relations (Consumer Media) | Hampton by Hilton Uncovers and Inspires a New Type of Traveler: The "Seekender"
- Entrepreneur magazine ranks Hampton by Hilton No. 2 on its annual Franchise 500 list, making it the only hotel chain in the Top 10. Hampton also received #1 franchise in the lodging category marking seven years in a row.
- Hampton by Hilton opened first property in Scotland with the Glasgow Central location.
- Hampton by Hilton opened flagship hotel in Guangzhou Zhujiang New Town, China
- Hampton by Hilton is named 2016 Harris Poll EquiTrend® Mid-Market Hotel Brand of the Year.
- Hampton awarded Best Mid-Priced Hotel Chain by Travel Weekly's Reader's Choice Award.
- The brand is named Best Mid-Price Hotel Chain in the Business Travel News U.S. Hotel Chain Survey.
- Hampton by Hilton's Seekender public relations program is awarded a VOX Award by the Memphis chapter of PRSA (Public Relations Society of America).
- Hampton by Hilton received six HSMAI Adrian Awards:
- Gold | Marketing Program, Consumer | Hampton by Hilton Uncovers and Inspires a New Type of Traveler: The "Seekender"
- Gold | Feature Placement Print - Trade Publication | Hampton Entrepreneur
- Gold | Repositioning | Hampton We Go Together
- Silver | Social Media Campaign | Hampton by Hilton Uncovers and Inspires a New Type of Traveler: The "Seekender"
- Silver | Social Media Campaign | Hampton Framing Memories
- Bronze | TV-Consumer | Hampton We Go Together
2015
- Hampton by Hilton is recognized with four Platinum Marcom Awards and two Gold awards. The platinum awards were given for the "Seekender" public relations program and the Hampton "We Go Together" marketing campaign.
- Hilton 's first brand in Bolivia arrives with the opening of the Hampton Inn by Hilton Santa Cruz/Equipetrol.
- Hampton Inn & Suites by Hilton debuted in Los Cabos, Mexico.
- First Hampton by Hilton in Bristol, England opened.
- Hilton opened first Focused Service hotel in San Francisco with Hampton Inn by Hilton San Francisco Downtown Convention Center..
- Hampton by Hilton opened new property in Bogota, the capital of Colombia.
- URA, Russia welcomed its first Hampton by Hilton hotel
- Hampton Hotels added "by Hilton" endorsement to its Name.
- Hilton and Hampton by Hilton embark on partnership with CIMC to develop its first modular hotel at Bristol Airport, UK.
- Hampton by Hilton is named 2015 Harris Poll EquiTrend® Mid-Market Hotel Brand of the Year.
- Hampton Hotels was named the #1 franchise on Entrepreneur magazine's annual Franchise 500® list, making it four out of the last five years to receive this ranking.
- Hampton by Hilton opened its first hotel in Minsk.
2014
- Hampton by Hilton received four HSMAI Adrian Awards:
- Gold | Consumer Public Relations Campaign | Hampton's Embrace Your Weekend Self
- Bronze | Feature Placement in a Trade Publication | "How Do They Do It?" in AAHOA Lodging Business
- Bronze | Feature Placement in a Trade Publication | "Wake Up, World" in Hotel F&B
- Bronze | Feature Placement in a Consumer Publication | "The Secrets of Top Brands" in Entrepreneur magazine
- Hampton by Hilton launched TREATS, a retail experience in hotels to enhance food and beverage offerings for guests.
- Hampton by Hilton celebrated its 2,000th hotel opening with Hampton Inn & Suites by Hilton Bellevue Downtown-Seattle in Bellevue, Washington.
- Hampton by Hilton celebratedthe 25th anniversary of its 100% Hampton® Guarantee - the promise of friendly service, clean rooms and comfortable surroundings at every stay or the guest does not pay, no questions asked.
- Hampton by Hilton celebrated its 30th anniversary.
- Hampton Hotels received five Travel Weekly Magellan Awards:
- Gold Magellan | Feel the Hamptonality in the category of Hospitality Marketing
- Gold Magellan | Celebration of Team Traditions (PR) in the category of Hospitality Marketing
- Silver Magellan | Holiday Hosting: Hamptonality Style (PR) in the category of Hospitality Marketing
- Silver Magellan | Hampton Forever Young (fyi) in the category of Mid-Scale Standard Room Design
- Silver Magellan | Hamptonality Moments in the category of Web Marketing/Advertising
- Hampton Inn by Hilton Chicago Downtown/Magnificent Mile opened as a dual-build property with Homewood Suites by Hilton - representing Hilton's as 700,000th room milestone.
- Hampton Inn by Hilton Warsaw City Centre opens in Warsaw, Poland, as the largest Hampton by Hilton property to date outside of the U.S.
- Hampton Inn by Hilton Halifax Downtown opened as Hilton's100th hotel in Canada, with the first dual-branded property in Halifax, Nova Scotia along with Homewood Suites by Hilton.
- Hampton by Hilton is named Most Improved Brand in the BDRC Hotel Guest Survey.
- The brand is ranked #1 Mid-Market Hotel in the Harris Poll EquiTrend Study.
- Entrepreneur magazine ranked Hampton by Hilton #2 on its annual Franchise 500 list. Hampton also received #1 franchise in the lodging category.
- Hampton by Hilton London Waterloo and Hampton by Hilton London Gatwick opened.
2013
- Hampton Hotels debuted the Forever Young Initiative ("fyi") - an upgrade to hotel and room designs, keeping the brand fresh and relevant for guests.
- Hampton Hotels received 12 HSMAI Adrian Awards:
- Gold | Feature Placement in a Trade Publication | "Hilton, Land's End Create Hampton Look" in Hotel Business
- Gold | Digital Marketing Video | Elevated Hamptonality
- Silver | Complete Campaign | Feel the Hamptonality
- Silver | Feature Placement in a Trade Publication | "Hamptonality and Hospitality Management" in Franquia & Negocios
- Silver | TV Advertising Series | Feel the Hamptonality
- Silver | Digital Marketing | Hamptonality Moments - Meet me Halfway
- Silver | TV Ad | Hamptonality Moments - The Series
- Bronze | TV Ad | Feel the Hamptonality
- Bronze | Community Service PR Campaign | Hands On Hamptonality
- Bronze | PR Campaign | Hampton Hotels Brings Hands On Hamptonality to the Boys & Girls Club of Metro Atlanta
- Bronze | Feature Placement in Online Consumer Media | North Marion High School Helmet Donation
- Bronze | Feature Placement on Radio | Hampton Hotels and Al Horford Share Hands On Hamptonality with ESPN Radio
- Hampton Hotels awarded Women's Choice Award as most recommended within "Midscale Hotel" Category for Best Overall Service, Romantic Getaways, and Family Travel.
- Hampton reached 1,900 hotels globally with the opening of Hampton Inn by Hilton Manhattan/United Nations.
- Hampton by Hilton announced Dutch debut with the opening of two new properties in The Netherlands, Hampton by Hilton Amsterdam Airport Schipol and Hampton by Hilton Amsterdam/Arena Boulevard.
- The brand opened its first two hotels in the country of Colombia, Hampton by Hilton Cartagena and Hampton by Hilton Barranquilla.
- For the third consecutive year, Hamptonby Hilton was named the #1 franchise on Entrepreneur magazine's annual Franchise 500® list, known as the world's first, best, and most comprehensive franchise ranking.
- Hampton by Hilton wins a Communitas Awards, Leadership in Organization's Community Service Award for Hands-On Hamptonality.
2012
- Hampton by Hilton launched a new community relations platform, Hands-On Hamptonality, created to inspire acts of service, large and small, in order to help build stronger communities through the spirit of hospitality. More than 200 team members around the world contributed more than 800 hours of service during the kick-off, aligned with Hilton 's inaugural Global Week of Service.
- Hampton by Hilton's Save-A-Landmark program achieved goal of preserving at least one landmark in every U.S. state at the Kilauea Lighthouse in Hawaii.
Brand launched "Feel the Hamptonality" advertising campaign to shine light on the brand's unique and delightful internal culture and innovative product. "Hamptonality" is a term that the brand uses to define the proactive, friendly service that Hampton hotel team members offer guests daily, aligning with the product and amenities at the hotels. - For the second consecutive year, Hampton by Hilton was named the #1 franchise on Entrepreneur magazine's annual Franchise 500® list, known as the world's first, best, and most comprehensive franchise ranking.
- The brand wins J.D. Power and Associates® 2012 Customer Service Champion Award.
- Hampton by Hilton named "Largest Hotel Brand in the U.S." by Lodging Hospitality magazine's Top Brands.
- Business Travel News named the brand "Best Mid-price Hotel Chain" in their U.S. Hotel Chain Survey.
- The brand wins "Best Midscale Lobby Design" award from Travel Weekly's Silver Magellan Award Winner.
- Hampton by Hilton wins three Gold, three Silver and two Bronze awards from Hospitality Sales & Marketing Association International (HSMAI) for advertising, online marketing, public relations and internal communications.
- The brand received Travel Weekly's Readers' Choice Awards Survey for "Best Mid-Priced Hotel."
2011
- Hampton by Hilton was the first hotel brand ever to be ranked #1 in Entrepreneur magazine's annual Franchise 500®, known as the world's first, best, and most comprehensive franchise ranking.
- The brand received Travel Weekly's Readers' Choice Awards Survey for "Best Mid-Priced Hotel."
- Hampton by Hilton wins several Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards: a Platinum Award for in-flight and on-property advertising and two Gold, one Silver and one Bronze for advertising and public relations submissions.
2010
- Hampton by Hilton's Save-A-Landmark community program celebrated its 10 year anniversary milestone and 55th landmark renovation by helping to preserve President Lincoln's Cottage, a National Monument and National Trust Historic Site, in Washington, DC.
- The Hampton Inn& Suites by Hilton Sarasota/Bradenton International Airport achieves LEED® Silver certification, as recognized by the U.S. Green Building Council (USGBC) as the first Hampton Hotel property to earn recognition for sustainable building design, construction and operations.
- All Hampton by Hilton properties announce the inclusion of waffles in its hot, free breakfast offering. The brand kicks-off offering by baking 7,000 waffles during a launch event in New York City.
- Hampton by Hilton is ranked #4 in Entrepreneur magazine's annual Franchise 500®, known as the world's first, best, and most comprehensive franchise ranking.
- Hampton by Hilton wins Hospitality Sales & Marketing Association International (HSMAI) Adrian Awards: Platinum Award for in-flight and on-property advertising and two Gold, one Silver and one Bronze for advertising and public relations submissions.
- Business Travel News named the brand "Best Mid-price Hotel Chain" in their U.S. Hotel Chain Survey.
- Hampton by Hilton is named #1 Hotel Chain by Hotel & Motel Management's Limited Service Hotel Chain Survey.
- The brand is ranked #3 out of 144 firms in 14 industries in Forrester Research, Inc's Customer Experience Survey.
- The brand received the Customers' Award for "Most Family-Friendly Hotel" from HolidayExtras.com - Hampton by Hilton Liverpool/John Lennon Airport (UK) hotel recognized.
- Hampton by Hilton wins a Communitas Award, Leadership in Organization's Community Service Award.
- The brand receives Travel Weekly's Readers' Choice Awards Survey for "Best Mid-Priced Hotel."
2009
- Hampton by Hilton celebratedthe hotel's 20th anniversary of its 100% Hampton Satisfaction Guarantee.
- The brand received the Travel Weekly Readers' Choice Award for Best Mid-Priced Hotel.
- Hampton by Hilton is named Best Mid-Priced Hotel by Business Travel News.
- Hampton by Hilton is presented the George Palmer Putnam Award by the International Organization of Women Pilots, the Ninety-Nines, Inc., in appreciation of Hampton by Hilton's Save A-Landmark® program helping to restore the Amelia Earhart Birthplace Museum.
2008
- Hampton by Hilton celebrated its 1,500th hotel milestone with the opening of the 101-room Hampton Inn & Suites by Hilton Colorado Springs.
- The brand received Travel Weekly Readers' Choice Awardfor "Best Mid-Priced Hotel."
- Business Travel News named the brand "Best Mid-price Hotel Chain" in their U.S. Hotel Chain Survey.
- The brand is ranked #3 out of 114 firms in 12 industries in Forrester Research, Inc. Customer Experience Survey
2007
- All properties throughout Canada and Mexico are rebranded as Hampton by Hilton, drawing on the international strength of Hampton's parent-brand, Hilton.
- The 20th Hampton by Hilton hotel opened in Canada, bringing the brand's total room count in the country to 2,238.
- Hampton by Hilton announced every guestroom - equaling more than 140,000 rooms and approximately 210,000 beds - in all of its more than 1,450 hotels feature its superior bedding package, the Clean and Ffresh Hampton bed®.
- The brand received Travel Weekly's Readers' Choice Awardfor "Best Mid-Priced Hotel."
- The brand received the Yahoo! Big Idea Chair for outstanding work in online creative.
2006
- Hampton by Hilton expanded its award-winning "Save-A-Landmark" program into Latin America for the first time with a project restoring portions of Monterrey's Parque Zoologico La Pastora, the largest zoo in north Mexico.
- Hampton by Hilton is presented with the National Preservation Honor Award - the first hotel chain ever recognized by The National Trust for Historic Preservation for its sustained efforts as part of its Save-A-Landmark program.
- Hampton by Hilton helped refurbish the U.S. Olympic Training Center Outdoor Training and Recreational Pool in Colorado Springs, Colorado as part of the Hilton Family's overall sponsorship of the U.S. Olympic and Paralympic Teams with $225,000 in pool renovations.
- Hampton by Hilton announced its partnership with the U.S. Cycling Team to help elite cyclists train with ease as the official hotel sponsor of USA Cycling through 2008, as an extension of the Hilton Family of Hotels' U.S. Olympic and Paralympic Team sponsorship.
- The brand launched an online state-of-the-art guest resource entitled "My Hampton", representing a new property-specific default home page served up when guests log on to high-speed Internet service at every property. This resource provides local restaurants, maps and directions and news at guests' fingertips.
- Hampton announced new super-comfortable bedding package, the Clean and fresh Hampton bed®- featuring a crisp, white duvet cover, enveloping a plush down-like comforter and white 200-thread count sheets. The bed features three or four pillows (depending on room type) providing consumers a choice in firmness, a lumbar pillow that provides guests back support if they choose to read, watch television or enjoy the Hampton lap desk and work while resting in bed.
2005
- Brand extension Hampton Inn & Suites celebrated its 10year anniversary.
- Hampton by Hilton celebrated its 1,300th hotel milestone with the opening of the 228-room Hampton Inn by Hilton Washington, D.C., in one of the nation's most dynamic urban markets.
2004
- Hampton by Hilton launched hamptonlandmarks.com - an online travel guide that uncovers the exact locations of both obscure and infamous moments, landmarks and hidden treasures.
- In the single largest and fastest transformation ever undertaken by a hotel brand to enhance the guest experience at each of its hotels, Hampton by Hilton unveiled more than 127 feature product changes. The new product offerings include free On the House hot breakfast and On-the-RunTM breakfast bags, Purity Basics bath products, a curved shower rod, complimentary wireless high-speed Internet access and the industry's easiest-to-set radio alarm clock, as part of the "Make It Hampton" program aimed to differentiate the brand's offerings and emotionally connect with its customers.
2003
- Hampton by Hilton announced the grand opening of Hampton Inn by HiltonCedar City in Utah. The hotel is first "small town prototype" Hampton Inn, a new type of hotel designed specifically for smaller towns.
- Hampton by Hilton launched first-ever "Weekends-Only" travel Web site entitled "1,000 Weekends".
2002
- Hampton by Hilton announced the ground breaking of its first "small town" prototype hotel in Cedar City, Utah.
2000
- Hampton by Hilton achieved major milestone with the opening of its 1,000th hotel in Hayward, California.
1999
- Hampton by Hilton officially becomes the midscale (without food & beverage) brand of Hilton Hotels Corporation through completion of a merger with Promus Hotel Corporation on November 30, 1999.
1998
- The brand's 750th hotel opened in Taos, New Mexico.
1997
- Hampton by Hilton opened hotel in Sioux Falls, South Dakota, creating a presence for the hotel chain in all 48 contiguous United States.
- The brand opened several firsts:
- first hotel in Alaska (Anchorage)
- first Caribbean property in San Juan, Puerto Rico
- first South American property in Iquique, Chile.
- first international hotel property, Calgary, Alberta, Canada.
- Hampton Inn & Suites opened its 25th hotel in Charlottesville, Virginia.
1996
- Promus Hotel Corporation announced free customized route planning from each of its hotel chains' Web sites on the Internet.
- Promus Hotel Corporation announced online confirmation and cancellation capabilities through its Web site.
- Promus Hotel Corporation begantesting a self-service check-in alternative for guests through hotel lobby kiosks at select locations.
1995
- Promus Hotel Corporation announced online reservation capabilities through its web site.
- Promus Hotel Corporation formed following the split of The Promus Companies d into two separate public companies.
- The first Hampton Inn & Suites hotel opened in Newport News, Virginia.
1994
- Hampton opened its first Central American property in San Jose, Costa Rica.
- Hampton, Homewood Suites and Embassy Suites become the first major hotel companies to distribute chain wide and individual hotel information via the Internet.
- Hampton increased non-smoking room inventory to 75% throughout the system.
1993
- Hampton introduced a new "blended" hotel product, Hampton Inn & Suites.
- Hampton opened its first Mexican property in Monterrey (Hampton Inn & Suites Monterrey Norte).
- The Promus Companies formed Promus Hotels division to oversee the management of Hampton, Embassy Suites and Homewood Suites hotels under the direction of President and CEO Ray Schultz.
- Hampton opened its first international property (Niagara Falls-At The Falls, Canada).
1990
- Hampton modified prototype hotel design introduced for development in communities with populations of 75,000 or less.
- Hampton Hotels' parent company became The Promus Companies, Incorporated.
1989
- Hampton introduced an unconditional 100% Satisfaction Guarantee, a first within the lodging industry.
- Holiday Inn Corporation announced the Holiday Inn brand would be acquired by Bass PLC of London, and Hampton Hotels' parent company would be reorganized and renamed.
1988
- Hampton Nationwide Reservation System linked to PARS (TWA/Northwest); DATAS II (Delta); SYSTEM ONE (Continental); APOLLO (Untied) and SABRE (American) airline reservation systems.
1984
- Special services for hearing-impaired are launched systemwide.
- 1984 First Hampton hotel opened in Memphis-I-40 East, Tennessee.
- Hampton Inn, Inc., a wholly owned subsidiary of Holiday Inn, Inc. is incorporated in Delaware.
- The brand's first groundbreaking ceremony is held in Memphis, Tennessee.
1983
- Presentation to board of International Association of Holiday Inn (IAH) and major developers.
- Holiday Inn's "Limited Service Hotel Division" established; Ray Schultz is named president.