2015 TripAdvisor Certificate of Excellence Award Presented to Hampton Inn by Hilton Youngstown West
YOUNGSTOWN, Ohio - Hampton Inn by Hilton Youngstown West has received a 2015 TripAdvisor® Certificate of Excellence Award. The award, now in its fifth year, recognizes hospitality excellence and is awarded to properties that have consistently received outstanding guest reviews on TripAdvisor.
"Our staff works each day to provide excellent customer service and to make each stay a memorable experience for our guests," said Robyn Palumbo, general manager of Hampton Inn by Hilton Youngstown West. "We are honored to receive this award based on our commitment to customer satisfaction."
In addition to positive online guest reviews, hotels must maintain an overall TripAdvisor bubble rating of at least four out of five. Volume and timing of reviews as well as a hotel's tenure and popularity ranking are all factored into the selection process.
Hampton Inn by Hilton Youngstown West guest rooms are equipped with modern amenities designed to help guests feel at home and stay productive, including the brand's signature Clean and fresh Hampton bed®. The hotel features a Perfect Mix Lobby, designed as an extension of the guestroom with a variety of seating and lighting options for both leisure and business travelers. The hotel also provides free On the House hot breakfast as well as Hampton's On the RunTM Breakfast Bags, available Monday through Friday.
Hampton by Hilton fosters a unique culture of hospitality -- called "Hamptonality." This term describes each hotel's approach to friendly customer service, anticipating guests' needs and providing travelers with helpful suggestions about area attractions, historical facts and fun things to do around town. Additionally, hotels are infused with local photography and art work, highlighting each property's connection to and support of its own community.
Hampton Inn by Hilton Youngstown West participates in Hilton HHonors®, the only hotel loyalty program that allows members to earn Points & Miles® on the same stay and No Blackout Dates on reward stays. HHonors members always get our lowest price with our Best Price Guarantee, along with HHonors Points, digital check-in and no booking fees only when they book directly through Hilton.
For more information about Hampton Inn by Hilton Youngstown West located at 880 N Canfield Niles Rd. in Youngstown or to make reservations, please contact General Manager Robyn Palumbo at +1 330 544 0660 or visit www.hampton.com.
General Manager, Hampton Inn by Hilton Youngstown West
+1 330 544 0660
Director, Brand Public Relations, Hilton Worldwide
+1 901 374 6518
About Hampton by Hilton
As the number one ranked lodging franchise for the past 10 years, according to Entrepreneur®, Hampton by Hilton, including Hampton Inn by Hilton and Hampton Inn & Suites by Hilton, serves value-conscious and quality-driven travelers at more than 2,490 properties in 27 countries and territories. High-quality accommodations and amenities, such as complimentary WiFi, free hot breakfast, and On The RunTM breakfast bags, contribute to Hampton by Hilton ranking as a leader in its segment. Hampton by Hilton Team Members deliver friendly, authentic, caring, and thoughtful service defined as Hamptonality, with guest happiness being the number one priority, backed by the 100% Hampton Guarantee. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. For more information about Hampton by Hilton, visit www.hampton.com or newsroom.hilton.com/hampton, and connect on Facebook, Twitter, YouTube, and Instagram.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 17 world-class brands comprising nearly 5,900 properties with more than 939,000 rooms, in 114 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton earned a spot on the 2018 world’s best workplaces list, and has welcomed more than 3 billion guests in its 100-year history. Through the award-winning guest loyalty program Hilton Honors, more than 94 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.