A Vancouver Island First: The Key to Your Hotel Stay Just Got a Lot More Convenient
DoubleTree by Hilton Hotel & Suites Victoria 181 Rooms Now Equipped with Digital Key
VICTORIA, British Columbia - The hotel stays of Victoria visitors just got easier, as the smartphone just got smarter. Beginning today, members of Hilton HHonors, Hilton's (NYSE: HLT) award-winning loyalty program, staying at DoubleTree by Hilton Hotel & Suites Victoria can consider their phone as not just their direction-finder or reservation-maker, but also as the key - literally - to their hotel stay. DoubleTree by Hilton Hotel & Suites Victoria has completed its Digital Key implementation for its 181 guest rooms, giving Victoria visitors unprecedented convenience and control - all via the Hilton HHonors app.
The process is easy. Within 24 hours of arrival, Hilton HHonors members who book direct through Hilton channels can digitally check-in, choose their exact room from a digital floorplan and request a Digital Key through the HHonors app. DoubleTree by Hilton Hotel & Suites Victoria will then notify guests via the app as soon as their room is ready. Hilton HHonors members with a previous stay history can then head straight to their room when they arrive, pressing the virtual "unlock" button on the app when they're within five feet of their door.
DoubleTree by Hilton Hotel & Suites Victoria joins a growing list of Hilton hotels who've made this high-tech transformation, being the 6th hotel in Canada to have the technology. By the end of 2017, Hilton intends to roll out Digital Key to all Canadian full-service hotels, excluding Quebec.
"Many of our loyal Hilton HHonors members are business travelers and incredibly tech-savvy," said Francis Mairet, DoubleTree by Hilton Hotel & Suites Victoria. "We're thrilled our hotel is able to offer them this cutting-edge Digital Key technology and give them an easier, more convenient, stay."
As a benefit available only to Hilton HHonors members, Digital Key builds upon the suite of digital features guests at DoubleTree by Hilton Hotel & Suites Victoria already enjoy, including digital check-in with room selection and Arrival Requests. Hilton HHonors members have enjoyed using our digital tools that take the friction out of their travel experience. For example, Hilton HHonors members from around the world have used digital check-in and have selected the room they wanted more than 22 million times, and 90 percent report being satisfied with their experience.
Digital Key, digital check-in with room selection and Arrival Requests are benefits only available to Hilton HHonors members who book directly through Hilton's brand websites, award-winning mobile app, reservation call centers or preferred corporate travel partners and professionals.
The Hilton HHonors loyalty program is open to all guests and free to join - visit here for enrollment information. HHonors members can take advantage of an exclusive discounted rate that can't be found anywhere else, along with instant benefits including free Wi-Fi and the ability to earn and redeem Hilton HHonors Points for free nights.
About DoubleTree by Hilton
DoubleTree by Hilton is a fast-growing, global portfolio of more than 590 upscale hotels with more than 136,000 rooms across 48 countries. For more than 50 years, DoubleTree by Hilton has continued to be a symbol of comfort for business and leisure travelers around the world, from welcoming guests with its signature warm DoubleTree chocolate chip cookie, to serving the local community. DoubleTree by Hilton offers contemporary accommodations and amenities, including unique food and beverage experiences, state-of-the-art fitness offerings and meetings and events spaces. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. To make reservations, travelers may visit doubletree.com. Connect with DoubleTree by Hilton on Facebook, Twitter, and Instagram. Learn about the latest brand news at newsroom.hilton.com/doubletree.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,200 properties with more than 983,000 rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World’s Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. Through the award-winning guest loyalty program Hilton Honors, the 108 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
About Hilton Honors
Hilton Honors is the award-winning guest loyalty program for Hilton’s 18 world-class brands comprising more than 6,200 properties in 118 countries and territories. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount, and free Standard WiFi. Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app where Hilton Honors members can check-in, choose their room and access their room using Digital Key. Hilton Honors offers its 108 million members hundreds of ways to earn and redeem Points. Members can redeem their Points for free nights, premium merchandise and items on Amazon Shop with Points, and make charitable contributions. The program is free to join, and travelers may enroll online by visiting www.hiltonhonors.com. Learn more about Hilton Honors at newsroom.hilton.com/hiltonhonors, and follow Hilton Honors on Facebook, Twitter, and Instagram.