Skip to Content
Hilton MENU
Urgent Media Requests
Credit: Hilton
Corporate News Innovation

Hilton Introduces Hilton EventReady with CleanStay, Setting New Standards for Event Cleanliness and Customer Service

Global program to deliver innovative solutions to meeting professionals as well as peace of mind to attendees

July 13, 2020

Share

Related Items

Photo GalleryHilton Introduces Hilton EventReady with CleanStay, Setting New Standards for Event Cleanliness and Customer Service (Gallery)

MCLEAN, Va. - For more than 100 years, Hilton hotels around the world have set the stage for the world’s most coveted and important meetings, events and entertainment gatherings – from star-laden award shows and movie sets to energetic political conventions, global conferences and wow-worthy weddings. Today, that tradition continues – even at a safe distance. 

To address safe group travel practices and evolve today’s event experience, Hilton today announced a global, industry-leading cleanliness and customer service program specific to meetings and events. Hilton EventReady with CleanStay is the next phase of the company’s recently launched Hilton CleanStay and was shaped by extensive research and feedback. 

“At Hilton, we’ve always believed in the power of in-person connections and take pride in the exceptional experiences our teams create in partnership with event professionals,” said Chris Nassetta, President and CEO, Hilton. “In today’s new normal, we know that people planning and attending events of any size are focused on their health and safety. Hilton EventReady delivers innovative solutions for the entire event experience – from flexibility in planning and physical distancing protocols to transparency in cleanliness policies and inspiring catering options.”

The key tenets of the Hilton EventReady with CleanStay program include:

  • Cleanliness Protocols: The program expands on the elevated sanitation standards of the recently-announced Hilton CleanStay program, addressing every touch point of the meeting experience. This includes room seals for guest and meeting rooms, sanitizing stations in public areas and meeting spaces and EventReady Room Checklist. 
  • Book-to-Billing Flexibility: Understanding the importance of flexibility, Hilton Teams will work hand-in-hand with customers to align on shared objectives, providing:
    • Flexible pricing, space options and contract terms;
    • Responsive offers to meet the needs of customers, like simplified agreements for small meetings;
    • Hilton EventReady Playbook, which delivers expert guidance and curated resources for solutions, such as Hybrid Meetings that seamlessly combine on-site attendees with those in remote locations, Room Sets and Creative Networking. 
  • Safe and Socially Responsible Solutions: To responsibly host meetings and events, Hilton Team Members will partner with their clients to achieve the meeting’s objectives while addressing both health and environmental concerns.
    This includes presenting creative physical distancing meeting sets and meal service, developing inspiring food & beverage options and sharing environmental impact solutions measured by LightStay, Hilton’s award-winning corporate responsibility measurement platform.

Each meeting and event experience is backed by Hilton hospitality from dedicated Team Members who aim to overdeliver on client expectations from both the event professional and the attendees.

For more information on Hilton EventReady with CleanStay visit www.meetings.hilton.com/eventready.

 

Program Fact Sheet

Playbook Fact Sheet

 

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,300 properties and more than one million rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on the 2020 World’s Best Workplaces list, and was named the 2020 Global Industry Leader on the Dow Jones Sustainability Indices. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. Through the award-winning guest loyalty program Hilton Honors, the more than 110 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including contactless check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Media Contact

Hilton Corporate Communications
hiltonpr@hilton.com

Related Items

Photo GalleryHilton Introduces Hilton EventReady with CleanStay, Setting New Standards for Event Cleanliness and Customer Service (Gallery)

View More News

Photo Download

These photographs are protected by copyright laws and are only to be used with authorization from Hilton, which may be revoked by Hilton at any time, in Hilton's sole discretion. Changing of the material through photo compositing to through other electronic means is strictly prohibited. These photos are to be used associated with editorial material about Hilton, Hilton's world-class brands, or specific Hilton properties. Each photo may be used after downloading from this site for these purposes unless and until Hilton revokes your permission to use such photos, which Hilton may do at any time, for any or no reason. Usage of the photos for other means requires prior written approval. For use in media publications, please use "© 2021 Hilton". The usage is free of charge if not noted otherwise. By downloading this photo, you agree to these terms.

In order for this site to work properly for you, please make sure your browser cookies are not disabled.

Okay

Connect

Hilton Corporate Communications 7930 Jones Branch Drive
McLean, Virginia 22102 hiltonpr@hilton.com

  • Site Map
  • RSS Feed
  • Hilton.com
  • Site Usage Agreement
  • Privacy Policy
  • ©2021 Hilton

Media Contacts

  • Waldorf Astoria Hotels & Resorts

  • LXR Hotels & Resorts

  • Conrad Hotels & Resorts

  • Canopy by Hilton

  • Signia Hilton

  • Hilton Hotels & Resorts

  • Curio Collection by Hilton

  • DoubleTree by Hilton

  • Tapestry Collection by Hilton

  • Embassy Suites by Hilton

  • Tempo by Hilton

  • Motto by Hilton

  • Hilton Garden Inn

  • Hampton by Hilton

  • Tru by Hilton

  • Homewood Suites by Hilton

  • Home2 Suites by Hilton

  • Hilton Grand Vacations

  • Hilton Honors

Visiting Us From:

  • Americas
  • Asia Pacific
  • Europe, Middle East & Africa
  • About Hilton
  • Our Brands
    • Waldorf Astoria Hotels & Resorts

    • LXR Hotels & Resorts

    • Conrad Hotels & Resorts

    • Canopy by Hilton

    • Signia Hilton

    • Hilton Hotels & Resorts

    • Curio Collection by Hilton

    • DoubleTree by Hilton

    • Tapestry Collection by Hilton

    • Embassy Suites by Hilton

    • Tempo by Hilton

    • Motto by Hilton

    • Hilton Garden Inn

    • Hampton by Hilton

    • Tru by Hilton

    • Homewood Suites by Hilton

    • Home2 Suites by Hilton

    • Hilton Grand Vacations

    • Hilton Honors

  • Corporate News
  • Sign up for Email Alerts
  • Awards
  • Contact Us
    • Hilton.com
    • Development
    • Careers
    • Corporate Responsibility
    • Investors

Hotel Feedback

Photo Entire Album