Hilton Hotels & Resorts Ranked Number One International Hotel Brand in India
NEW DELHI and MCLEAN, Va. - Hilton Hotels & Resorts, the flagship brand of Hilton Worldwide, has been ranked the number one international hotel brand in India in the Indian Hotel Business Guest Survey. The annual survey is conducted by BDRC Continental, a United Kingdom based market research agency. In the survey that tracks the brand performance of 102 hotel brands in India, Hilton Hotels & Resorts has been rated ahead of all international hotel brands.Additionally, Hilton Hotels & Resorts retained its position as the number one business hotel brand in Asia Pacific in the BDRC Continental Asia Pacific Hotel Guest Survey 2011 that provides an overall regional perspective.
Dave Horton, global head, Hilton Hotels & Resorts, said, "Our first place ranking in India as we continue our rapid expansion in the country is a testament to our team members' passion and commitment to delivering on our brand promise - to ensure every guest feels cared for, valued and respected. We appreciate the high regard and trust that travellers continue to place in Hilton both throughout India and around the world."
Lenny Menezes, chairman, India, Hilton Worldwide, said, "We are delighted with Hilton Hotels & Resorts being ranked the leading international hotel brand in India. We are grateful to our guests for this recognition. This ranking will give further impetus to our development efforts. We have more than doubled our trading estate in 2011 by opening five hotels in India this year, and we plan to launch five more hotels within the next eight months. At the current pace, we hope to triple our presence in the country in the next two years."
The BDRC Continental Survey is a syndicated study that reviews the responses of travellers who have stayed on business in hotels of at least three-star rating or equivalent in the past 12 months. In order to review the performance of brands BDRC Continental prepared a hotel Brand Ranking Index. This composite measure takes account of the following indicators - unprompted and prompted awareness, usage in the past year in India or abroad, leading choice, loyalty and intent to recommend.
Other BDRC studies this year rank Hilton Hotels & Resorts as the number one hotel brand in Australia (seven consecutive years), Japan (five consecutive years), Belgium (two consecutive years), the Netherlands (two consecutive years), Britain (two consecutive years), Pan Europe (two consecutive years), Italy (two consecutive years), Germany (two consecutive years) the Middle East (three consecutive years) and Asia Pacific. Hilton was also named leading choice hotel brand in Australia (seven consecutive years), Japan (five consecutive years), Belgium (two consecutive years), the Netherlands (two consecutive years), Britain (two consecutive years), Pan Europe (two consecutive years), Italy (two consecutive years), Germany, the Middle East (three consecutive years), South East Asia and Asia Pacific.
Today Hilton Hotels & Resorts has four properties in India: Hilton New Delhi /Janakpuri, Hilton Chennai, Hilton Mumbai International Airport and Hilton New Delhi-Noida-Mayur Vihar.
About BDRC Continental
BDRC Continental is the UK's largest independent market research agency. Established in 1991, the company has built an unrivalled reputation as a full service consultancy with specialist expertise across a number of sectors including business to business, financial services, hotels, meetings & hospitality, media & advertising, internet & telecoms, Government & not for profit, culture & leisure and tourism, travel & transport.
BDRC Continental is staffed by highly experienced researchers with great reputations in their individual fields as well as in the market research industry. The company is renowned for its consultative approach and ability to add value to clients' businesses by bringing insights from multiple markets to the research. This cross-disciplinary approach enables BDRC Continental to provide intelligence that is informed by a deep understanding of the client's issues and the wider market context. As well as undertaking bespoke research for a wide variety of clients, the company conducts a number of syndicated studies and has developed proprietary techniques including Tracktion, Grapevine, Service Intensity, the Business Opinion Omnibus, SME Finance Monitor and ZMET Visionary Thinking. www.bdrc-continental.com
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,200 properties with more than 983,000 rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World’s Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. Through the award-winning guest loyalty program Hilton Honors, the 108 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
About Hilton Hotels & Resorts
Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests' evolving needs. With 580 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Begin your journey at www.hiltonhotels.com, and learn more by visiting newsroom.hilton.com/hhr and following Hilton Hotels & Resorts on Facebook, Twitter, and Instagram.