Hilton Commits to Cutting Environmental Footprint in Half and Doubling Social Impact Investment
New Consumer Research Confirms Environmental and Social Efforts Are Central To Hotel Guest Booking Decisions
MCLEAN, Va. - Hilton today announced it will cut its environmental footprint in half and double its social impact investment by 2030. With this commitment, Hilton will become the first major hotel company to institute science-based targets to reduce carbon emissions and send zero soap to landfill.
The company will also double the amount it spends with local and minority-owned suppliers, and double its investment in programs to help women and youth around the world. These goals are part of Hilton’s Travel with Purpose corporate responsibility strategy to further the United Nation’s 2030 Sustainable Development Agenda.
New consumer research reaffirms Hilton’s corporate responsibility strategy. According to a survey of 72,000 Hilton guests, social, environmental and ethical considerations are central to their buying preferences, especially those younger than 25 years old. The six-day survey was conducted in May 2018 and asked travelers if they research a hotel company’s environmental and social efforts. It discovered:
- 33% actively seek this information before booking – of those, 60% conduct research even if the information is not easily accessible
- 44% under the age of 25 actively seek this information
- 36% of leisure travelers actively seek this information, compared to 29% of business travelers
- Female travelers (39%) are more likely to actively seek this information before booking than male travelers (29%)
- Guests staying in Central/South America (46%), the Middle East/Africa (45%), Asia Pacific (41%) and mainland Europe (35%) are more likely to seek this information before booking
“For nearly 100 years, Hilton has been driven by our mission to have a positive impact on the communities surrounding our hotels,” said Christopher J. Nassetta, President and CEO, Hilton, and Chairman, World Travel & Tourism Council. “In this Golden Age of Travel, we are taking a leadership role to ensure that the destinations where travelers work, relax, learn and explore are vibrant and resilient for generations of adventurers yet to come.”
In April, Nassetta joined Patricia Espinosa, Executive Secretary of the UN Framework Convention on Climate Change, to engage travel and tourism industry leaders in a “common agenda” to take action on climate change, implement the Paris Climate Agreement and adopt science-based targets to reduce carbon emissions.
Hilton’s new 2030 Goals include the following environmental and social targets:
- Reduce carbon emissions by 61%, in line with the Paris Climate Agreement and approved by the Science Based Targets Initiative (SBTi)
- Reduce water consumption and produced waste by 50%
- Remove plastic straws from managed properties
- Sustainably source meat, poultry, produce, seafood and cotton
- Expand existing soap recycling program to all hotels and send zero soap to landfill
- Double the amount spent with local, small and minority-owned suppliers
- Double investment in opportunity programs for women and youth, including partnering with local organizations and schools
- Contribute 10 million volunteer hours through Team Member initiatives
- Double monetary support for natural disaster relief efforts
- Advance Human Rights capabilities in Hilton’s value chain to eradicate forced labor and trafficking
Hilton is already an environmental leader in the industry. Since 2008, the company has reduced carbon emissions and waste by 30% and energy and water consumption by 20%, saving more than $1 billion in operating efficiencies. LightStay, an award-winning performance measurement system calculates, analyzes and reports the environmental impact at each of Hilton’s more than 5,300 hotels. Hilton will use LightStay to track its goal of reducing carbon emissions by 61% across its portfolio by 2030.
“The World Tourism Organization commends Hilton’s focus on sustainability, which is in line with our overall commitment as the UN’s agency that is dedicated to promoting sustainable tourism for development worldwide,” said Zurab Pololikashvili, Secretary-General of the World Tourism Organization (UNWTO). “Hilton has been our partner in this endeavor, raising awareness among customers with examples of best practices for the hospitality industry.”
“Companies play an integral role in solving our climate crisis,” said Sheila Bonini, Senior Vice President, Private Sector Engagement, World Wildlife Fund. “By committing to significant intensity emissions reductions based on science, Hilton is setting in motion a plan that will have ripple effects across the hospitality industry while providing more sustainable options for travelers.
Click here to learn more about Travel with Purpose and the 2030 Goals.
About Travel with Purpose
Travel with Purpose is Hilton’s corporate responsibility strategy to redefine and advance sustainable travel globally. By 2030, we plan to double our social impact and reduce our environmental footprint in half. We track, analyze and report our environmental and social impact at each of Hilton’s 5,300 hotels through LightStay, our award-winning performance measurement system. Travel with Purpose capitalizes on Hilton’s global scale to catalyze local economic growth; promote human rights; invest in people and local communities and preserve our planet by reducing our impact on natural resources. Our strategy aligns with the United Nations Sustainable Development goals. Visit cr.hilton.com to learn more.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,200 properties with more than 983,000 rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World’s Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. Through the award-winning guest loyalty program Hilton Honors, the 108 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.Download Article Photos