Hilton Appoints Noelle Eder as Chief Information and Digital Officer
Eder To Oversee Technology Functions Supporting Global Growth and Guest Experience
MCLEAN, Va. - Hilton (NYSE: HLT) today announced the appointment of Noelle Eder as executive vice president and chief information and digital officer. Effective March 19, Eder will oversee the continued digital transformation benefiting the guests and team members of the world's most hospitable company.
"You don't get to be a leader in hospitality and digital technology without focusing first on your guests," said Jon Witter, chief customer officer. "From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature and lighting controls, Hilton is leading the way with game-changing technologies. With Noelle at the helm, we are excited to embark on the next chapter of our digital and mobile transformation."
Eder brings to Hilton a unique cross section of business acumen, deep technical knowledge and customer-facing experience. As chief card customer experience officer at Capital One Financial Corp., she was responsible for leading the digital transformation of Capital One's customer experience for the company's $15B credit card business. Eder also spent 9 years at Intuit, most recently as senior vice president and chief customer care officer. During her time there, she led one of the largest technology platform transformations in the company and developed their Customer Care strategy.
"Hilton's nearly 100-year history of innovation is evident in the way it applies technology to support its business and enhance the guest experience," said Noelle Eder. "I am proud to be joining a team that has a track record of success and is taking the industry in new directions. Together we will ensure Hilton has the technology needed to support its continued global growth and stay at the forefront of hospitality innovation."
Eder holds a Bachelor's degree from Boston University. She will be based in Hilton's global headquarters in McLean, Virginia and report directly to Jon Witter, chief customer officer.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 17 world-class brands comprising more than 5,600 properties with nearly 913,000 rooms, in 113 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton earned a spot on the 2018 world’s best workplaces list, and has welcomed more than 3 billion guests in its nearly 100 year history. Through the award-winning guest loyalty program, Hilton Honors, nearly 85 million members who book directly with Hilton have access to instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.Download Article Photos