DoubleTree by Hilton Irvine Spectrum Receives Top Accolades From Hilton Worldwide For Excellence in Customer Service
IRVINE, Calif - The DoubleTree by Hilton Irvine Spectrum is proud to announce that it has been awarded the DoubleTree by Hilton CARE Cup for its team commitment to excellence in customer service during the second quarter of 2011. The DoubleTree by Hilton CARE Cup is a traveling award that is presented quarterly to one small and one large hotel among more than 250 DoubleTree by Hilton hotels in 21 countries around the world.
The DoubleTree by Hilton CARE Cup symbolizes every hotel's continuing pledge in the brand to outstanding guest service, satisfying work environments and commitments to the communities they proudly serve. As part of the brand's longstanding CARE Culture, each DoubleTree by Hilton hotel around the world has a CARE Committee; a group of hotel Team Members selected to focus on guest service improvements, community service coordination and enhanced employee satisfaction. Four times per year, each DoubleTree by Hilton hotel CARE Committee provides evidence of their activities and achievements, resulting in a presentation of the traveling CARE Cup to the top scoring DoubleTree by Hilton hotel.
"Every one of our Team Members at the DoubleTree by Hilton Irvine Spectrum understands our mission to create rewarding experiences for our hotel guests, fellow team members and our community we proudly serve," said Malcolm Smith, hotel general manager. "We strive to provide an unrivaled standard of relaxation and professional service in one of Orange County's most important business and leisure destinations, so that travelers and residents alike will remember the DoubleTree by Hilton Irvine Spectrum for their future travel and event plans and become our loyal customers for life."
The prestigious CARE Cup began its celebrated journey in 1986. Although the CARE Culture already was firmly in place, the opportunity to host the CARE Cup challenged properties to operate on an even higher level and demonstrate their commitment to customer and team member satisfaction as well as community service. Several outstanding DoubleTree by Hilton hotels have hosted this exquisite cup since, as a reward for their achievements, while simultaneously challenging other properties to operate on a higher, award-winning level.
"The CARE Cup is a symbolic reinforcement of our DoubleTree by Hilton CARE service culture with the opportunity to recognize, reward and cultivate current and future leaders for our brand," said Anne Thompson, director of brand culture and internal communications for DoubleTree by Hilton, "We hope each hotel team recognized with this honor continues to build upon the drive and passion to further exceed their outstanding accomplishments, which we believe can only lead to the further global success of the DoubleTree by Hilton brand."
The Doubletree by Hilton Irvine Spectrum, in the heart of Southern California's Technology Coast, is conveniently located seven miles south of John Wayne Orange County Airport at the crossroads of Interstates 5 and 405 and State Highway 133. This upscale, full-service hotel is a 15-minute drive from Laguna Beach, Newport Beach and Huntington Beach and within an hour's drive of both Los Angeles and San Diego.
Business and leisure travelers alike appreciate well-appointed guestrooms and executive accommodations featuring all the comforts of home with flat-screen, high-definition televisions; spacious work desks; and wireless high-speed internet access throughout the hotel. Two boardrooms and a 2,500-square-foot ballroom provide the perfect venue for small-to-medium-sized business sessions, as well as social events of up to 250 people, reception style. The adjacent Irvine Spectrum Entertainment Center is an open-air market with dozens of eateries, family entertainment, cinemas and more than 60 specialty shops and boutiques. Family favorites like Disneyland® and Knott's Berry Farm are within an easy 30-minute drive, as well.
The DoubleTree by Hilton Irvine Spectrum is located at 90 Pacifica, Irvine, California, 92618. For more information or reservations, contact your professional travel agent or meeting planner, call the hotel directly at 949 471 8888 or visit our hotel's website at www.irvinespectrum.doubletree.com.
DoubleTree by Hilton Irvine Spectrum
+1 949 471 8888
DoubleTree by Hilton Global Brand Public Relations
+1 703 883 5315
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,200 properties with more than 983,000 rooms, in 118 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World’s Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. In 2020, Hilton CleanStay was introduced, bringing an industry-defining standard of cleanliness and disinfection to hotels worldwide. Through the award-winning guest loyalty program Hilton Honors, the 108 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.
About DoubleTree by Hilton
DoubleTree by Hilton is a fast-growing, global portfolio of more than 590 upscale hotels with more than 136,000 rooms across 48 countries. For more than 50 years, DoubleTree by Hilton has continued to be a symbol of comfort for business and leisure travelers around the world, from welcoming guests with its signature warm DoubleTree chocolate chip cookie, to serving the local community. DoubleTree by Hilton offers contemporary accommodations and amenities, including unique food and beverage experiences, state-of-the-art fitness offerings and meetings and events spaces. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. To make reservations, travelers may visit doubletree.com. Connect with DoubleTree by Hilton on Facebook, Twitter, and Instagram. Learn about the latest brand news at newsroom.hilton.com/doubletree.