Spotlights

Read the stories below that celebrate the outstanding hospitality experiences Hilton teams around the world are delivering every day.

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Shirley McKenzie

Meet Shirley Mckenzie‍, Front Desk Agent at Hampton Inn Wilson Downtown.

Shirley's quick actions and genuine compassion for her Guests are hallmarks of our Hilton hospitality. A few small gestures can go a long way to making someone feel cared for.
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Lan Lin Daolun

Meet Lan Lin Daolun, Bell Man (Trainee) at Hilton Haikou.

Since joining the hotel as a Trainee in July this year, Lan Lin has consistently demonstrated the Hilton values of Hospitality, Ownership and Now.
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Victoria Laurella

Meet Victoria Laurella‍, Banquet Server at Hilton Garden Inn Staten Island.

Victoria's work in the audiology field provides her the ability to make a tremendous positive impact in lives every day.
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Vasiliy Kazbanov

Meet Vasiliy Kazbanov‍, F&B Supervisor at Hilton Kyiv in Europe.

Vasiliy embodies what it means to be a great team player, even coming in on his days off if the team needs extra help.
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Helen Feng

Meet Helen Feng‍‍, Guest Service Manager at DoubleTree Resort by Hilton Hainan – Chengmai.

Helen always takes great effort to prepare for every Guest's arrival – tailoring each stay experience to the Guest's preferences and special requests.
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Katharina Pick

Meet Katharina Pick‍, a second year Apprentice at Hilton Dusseldorf.

Katharina is regularly praised by Guests for the attentive service she provides, taking the time to understand their likes and dislikes and ensuring that nothing is too much trouble.
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Elvira Cruz

Meet Elvira Cruz, Lead Server at Hilton West Palm Beach.

As a lead server, Elvira understands the importance of Team Member engagement and recognition.
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Michael Warne

​Meet Michael Warne, Guest Service Agent, Hotel Skyler Syracuse, Tapestry Collection by Hilton.

A history buff who loves to travel and learn about other cultures and places, Michael brings our Purpose to life by delivering personalized experiences to every Guest.
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EMEA Communications Team

Meet the EMEA Corporate Communications team from Watford, U.K.

Thank you to the EMEA Communications team for showcasing true hospitality and putting Purpose at the forefront of everything that you do.
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