Executive Bios: Bill Duncan
Bill Duncan serves as the Global Head of Focused Service and All Suites categories leading the following brands: Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Embassy Suites by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton. In this role, Duncan oversees the integration of core management functions, development of long-term shared operational and performance and growth strategies, including brand culture, owner relations and hotel operations support. This segment of brands collectively have a global footprint of more than 3,900 properties and growing.
Duncan is a hospitality industry veteran with more than 25 years devoted to all suites hotels. He began his career at Embassy Suites, where he spent more than a decade serving in various management, hotel performance support and sales roles.
Prior to his current position, Duncan served as Global Head of Homewood Suites and Home2 Suites, During this time, Duncan established Homewood Suites as the leader in the upscale extended-stay segment, growing it into a global brand with a footprint of more than 400 hotels. As a result the brand achieved award winning customer satisfaction - including leading the brand to six consecutive "Top Extended Stay Hotel" honors from J.D. Power & Associates. He is also responsible for the introduction of Home2 Suites, which has been one of the fastest growing brands in Hilton's history. Home2 Suites celebrated its100th hotel opening in 2016, just five years after the brand's debut.
Deeply engaged in both professional and civic organizations, Duncan has been recognized for several industry and community awards throughout his distinguished career, including receiving the Hospitality Sales & Marketing Association's "Top 25 Extraordinary Minds in Sales & Marketing," and the Memphis Corporate Volunteer Council Executive Leadership Award. In addition to his involvement with a variety of Memphis charities, Duncan is also the Executive Sponsor of Hilton's Memphis Community Outreach Program, for which he leads the strategic deployment of social responsibility programs.